think. learn.

Welcome to PAAC 2020!

Here you will find everything you need to experience the conference over the next five days. With the live Q&A sessions at set times, make sure you prepare for each session by completing the prerequisite items for each topic. Head on in and see what’s behind each door.

You can roam around the conference platform and explore topics at your own pace.
‘Think, Learn and Evolve’ in a way that makes sense to you and your pharmacy’s schedule.

Click here to see the full week agenda

Select a door to explore that room.

TUESDAY

WEDNESDAY

THURSDAY

Home

Pharmacy
Culture

E-script
Readiness

Managing
Mental Health

Customer
Loyalty

Retail
Management

Health
Services

Supplier
Village

QCPP Approved
Refresher Training

Think

Meet the speakers and learn what the topic is about.

See download

Building a healthy
pharmacy culture

Live Q&A for this topic to be hosted from
11:00am AEST, Tuesday 4th August

Missed the live Q&A session? Watch the Recording here!

Learn

Key takeaway sheets for this topic.

See download

PAAC Talk

Watch the expert speakers talk on this topic.

Watch video

Ask an expert

Live Q&A

Tuesday 4th August
11:00am – 11:45am AEST
Hosted by Nigel Sutton

Watch the recording here

We’d love to hear from you!

Remember to enter your questions
before the live Q&A session

Evolve

Complete this topic’s activities, and apply your new skills.

See download

Think

Meet the speakers and learn what the topic is about.

See download

Electronic Prescriptions and the Digital Evolution: Finding the right solution for your customers

Live Q&A for this topic to be hosted from
2:30pm AEST, Tuesday 4th August

Missed the live Q&A session? Watch the Recording here!

Learn

Key takeaway sheets for this topic.

See download

PAAC Talk

Electronic Prescriptions and the Digital Evolution. What does it even mean? Watch the video to find out.

Watch video

Ask an expert

Live Q&A

Tuesday 4th August
2:30pm – 3:15pm AEST
Hosted by John Traynor & Jessica Burrows

Watch the recording here

We’d love to hear from you!

Remember to enter your questions
before the live Q&A session

Evolve

Complete this topic’s activities, and apply your new skills.

See download

Think

Meet the speakers and learn what the topic is about.

See download

Looking After You

Live Q&A for this topic to be hosted from
11:00am AEST, Wednesday 5th August

Missed the live Q&A session? Watch the Recording here!

Learn

Key takeaway sheets for this topic.

See download

PAAC Talk

Managing Mental Health – Why it’s important to look after you

Watch video

Ask an expert

Live Q&A

Wednesday 5th August
11:00am – 11:45am AEST
Hosted by Arthur Papagiannis

Watch the recording here

We’d love to hear from you!

Remember to enter your questions
before the live Q&A session

Evolve

Complete this topic’s activities, and apply your new skills.

See download

Think

Meet the speakers and learn what the topic is about. PLUS competition details!

See download

Three easy ways you
can provide service excellence
to your loyal customers

Live Q&A for this topic to be hosted from
2:30pm AEST, Wednesday 5th August

Missed the live Q&A session? Watch the Recording here!

Learn

Key takeaway sheets for this topic.

See download

PAAC Talk

Learn from our experts, three easy ways to can provide service excellence to your local customers.

Watch video

Ask an expert

Live Q&A

Wednesday 5th August
2:30pm – 3:15pm AEST
Hosted by Vanessa Lontos & Christina Iliadis

Watch the recording here

We’d love to hear from you!

Remember to enter your questions
before the live Q&A session

Evolve

Complete this topic’s activities, and apply your new skills.

See download

Think

Meet the speakers and learn what the topic is about.

See download

Retail Manager session:
Setting yourself up
to be the best leader

Live Q&A for this topic to be hosted from
11:00am AEST, Thursday 6th August

Missed the live Q&A session? Watch the Recording here!

Learn

Key takeaway sheets for this topic.

See download

PAAC Talk

Learn from our experts – Retail Managers, setting yourself up to be the best leader.

Watch video

Ask an expert

Live Q&A

Thursday 6th August
11:00am – 11:45am AEST
Hosted by Marnie Bateman, Karla Huth & Francesca Commisso

Watch the recording here

We’d love to hear from you!

Remember to enter your questions
before the live Q&A session

Evolve

Complete this topic’s activities, and apply your new skills.

See download

Think

Meet the speakers and learn what the topic is about.

See download

Four things you can
do today to boost your
health services success

Live Q&A for this topic to be hosted from
2:30pm AEST, Thursday 6th August

Missed the live Q&A session? Watch the Recording here!

Learn

Key takeaway sheets for this topic.

See download

PAAC Talk

Watch the expert speakers talk on this topic.

Watch video

SigPak

SigPak – Bonus content! Be the first to know about SigPak and what is means for your pharmacy.

Watch video

Ask an expert

Live Q&A

Thursday 6th August
2:30pm – 3:15pm AEST
Hosted by Brinley Hosking & Sarah Haworth

Watch the recording here

We’d love to hear from you!

Remember to enter your questions
before the live Q&A session

Evolve

Complete this topic’s activities, and apply your new skills.

See download

Thank you to the following Supplier Partners for sponsoring PAAC 2020.

Video

Watch the Pharmacy Sleep Services video and learn more about Sleep Apnoea.

Watch video

Takeaway pages

Download the Takeaway page and Competition details (WIN a Philips Sonicare Electric Toothbrush, valued at $249.95!).

See downloadCompetition details

Video

Watch the Ethical Nutrients video.

Watch video

Takeaway page

View the supporting takeaway page or visit your online learning portal to download.

View now

Video

Watch Arrow (Arrotex) LIVE at 11:00am AEST Friday.

Watch the recording here

Takeaway pages

Click to learn more about products in your pharmacy.

Chemists' Own Allergy moduleFerrogen iron supplement modulePetcare – Revolution and Simparica

Providing Solutions to Customers with Eczema has been approved for 45 minutes of QCPP Refresher Training

Accreditation Number: R2020011

Eczema Learning Module

View module

Ask, Assess, Advise Protocol

Print this to use throughout the module.

See download

Eczema Learning Module PDF

Download and print so you can follow along and write notes while completing the module.

See download

Assessment

Complete the assessment for this module.

Begin assessment