Wow your audience

PRESENTATION & SPEAKING

How to nail your message, make an impact and tell your story.

"Great facilitator who really kept the group engaged."

Maurice Blackburn | April 2019

Mix and match topics to create a workshop the length you need.

SPEAKER PERSONAS

How to use the 4 common speaker personas and when to adapt.

FACING FEARS

How to use the growth mindset to face presenting fears and overcome them.

PERSUASIVE LANGUAGE

How to use language to wow your audience and influence.

BODY LANGUAGE

How to use body language to convey your message and show confidence.

STORY TELLING

How to use stories to connect with your audience and show vulnerability.

STARTING STRONG

How to use a strong start to show confidence and craft a message.

Results from this program?

1

ASSERTIVE COMMUNICATORS WHO TAKE RESPONSIBILITY

2

TEAM PLAYERS WHO HAVE PRACTICAL TOOLS FOR COLLABORATION

3

USER-FRIENDLY STRATEGIES FOR CONFLICT MANAGEMENT

Quality is what matters most

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. A small river named Duden flows.

FAQ’s about this program

What are the practical results I’ll get from this program?

  • A practical understanding and checklist of what’s required for an outstanding customer experience.
  • Leadership advice and coaching cards that help to define what is required for team members to achieve success.
  • Team members who are aware of their deficiencies, and can take responsibility for them.

Can I change the structure of the program?

  • You can hone-in on specific problem areas for your team and alter the content if there are particular things you want to work on. However, there are certain non-negotiables required for a quality customer experience, which will always be part of this program.

How can I be sure it will work?

  • We have an excellent track record working with retailers in customer experience design. All the businesses we have designed customer experience programs for have shown measurable increases in results, including financial performance.

Read our case studies and see the portfolio of work we've done

CONTACT THINKA