leadershipMotivationProductivity

Productivity – Do You Feel Your Team Needs A Boost?

By November 18, 2019No Comments

Has your team’s productivity hit a bit of low?

As the leader, it’s up to you to shake things up and lead them out of the slump. Even a few small changes can get them firing on all cylinders again.

We’ve put together a few ideas to take your team’s workplace productivity to a whole new level and inspire everyone to give it their all, everyday…..without being a tyrant!

Know their strengths and weaknesses

We’ve all got our strengths and weaknesses. If you want to boost productivity know where your team members excel and where they need help.

James is confident in sales calls but his presentation skills when pitching new clients face to face need work.

 We produce higher quality work with less effort when we’re focused on activities we’re good at.

When tasks fall into our ‘weakness’ basket, we usually take much longer to tackle them and produce an average – or below average – outcome.

We’re far more likely to procrastinate on doing them too.

Recognising expertise and potential and delegating based on these strengths is a skill great managers have.

Make the most of what comes naturally to your team members and you’ll keep everyone productive and engaged.

Incorporate work from home days

Think work-from-home days will have your team watching Game Of Thrones until lunchtime and totally tank productivity?

Think again.

A 2-year ground-breaking experiment by Stanford University Professor Nicholas Bloom shows a huge productivity boost among work-from-home employees.

“Homeworking led to a 13% performance increase, of which 9% was from working more minutes per shift (fewer breaks and sick days) and 4% from more calls per minute (attributed to a quieter and more convenient working environment). Home workers also reported improved work satisfaction, and their attrition rate.” Does Working From Home Work? 

Giving your team members the option of working from home even one day a week could result in the productivity boost you’ve been looking for.

Make the most of collaborative tech platforms

It’s a big mistake not to make the most of collaborative tech tools.

Complexity and convoluted processes are serious productivity busters but there are so many tools available to streamline team communication and processes.

Getting on board with collaboration platforms will make working on large, complex projects clearer and easier. This means less time wasted!

Here’s a few platforms that could work for your team –

Slack – A cloud-based collaboration tool that gathers all of your team communication in one place.

Asana – Organise and plan workflows, projects, and more, so you can keep your team’s work on schedule.

Tameday – A project management and team collaboration app to keep all project work and correspondence together instead of wasting time at meetings.

A word of warning.

Don’t overwhelm your team with so many new platforms that things actually become more complex. Trying to learn too many new things at once = tech fatigue.

Introduce one new tool at a time, provide in-depth training and embed one new process at a time before moving on to the next.

It’s also a smart idea to look for tools that seamlessly integrate with all the file types your team normally uses.

Reward great work

There’s a definite link between high morale and high productivity.

Take the time to acknowledge and reward the great work your team is producing and consider implementing a structured incentive program.

Don’t dish out praise left right and centre though.

Set a precedent for the level of success that you’re expecting and reward work that meets the standard or has been completed under particularly challenging circumstances.

Celebrating when a big team task is completed, like an event that was in planning mode for months, also gives your team an incentive to work harder and be more productive.

Get out of their way – manage expectations, not tasks

A micromanaging boss asking for hourly updates while dictating how every task should be done doesn’t set the tone for a productive, energised culture.

Plus, it’s a real creativity killer, not being able to run with your own ideas once in a while!

Boost your team’s productivity by getting out of their way.

Instead of micro-managing every single task, manage expectations – let them know what you expect to be delivered then step aside and let them do it.

It’s also helpful to have a chat with your team members individually and ask them how they’d like to be managed. Some will like regular check-ins to stay on track while others will prefer more autonomy.

Make the meetings quicker….and ditch the time wasters

Does spending 31 hours a month in meetings sound like a lot?

A survey by Atlassian found that’s about the amount of time the average office worker spends in meetings.

A meeting with purpose can be valuable and energising – but I think most of us would agree that many are a big waste of time.

An excessive number of meetings means your team needs to make trade-offs about how and when to accomplish their own work.

Every meeting, even a quick 10-minute catch-up, eats into your team’s productive time.

Implementing one of the collaboration tools mentioned earlier will help cut down the number of meetings. Create a ‘meeting free day’ once or twice a week and for the essential meetings, create a clear agenda and be ruthless in sticking to the time.

Amazon CEO Jeff Bezos has some excellent advice on leading effective meetings too – including his two-pizza rule.

Got some easy-to-implement tips to boost team productivity? Share the below, we’d love to hear them!

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As follow-up, participants apply what they learn and leaders coach using the coaching cards provided, offering feedback to improve both team and individual performances. In due course, participants discuss what has changed, improvements or continued ‘roadblocks’ with their leader.

Follow up

(period defined by the business, with reflection and discussion)

A 5-hour workshop where we look at how leaders can work with teams on motivating, coaching and setting standards in effective ways.

 

Participants see how important communication and collaboration is when getting results. They learn how to work with each other to build positive store culture and design effective systems and processes.

Workshop 3

(5 hours, face to face)

As part of pre-work, each participant completes a survey that highlights what aspects of customer experience they’re comfortable with and what needs work. This influences the design of the program and its priority areas.

Pre-work

(30 minutes, online)

A 5-hour workshop where we work through the fundamentals of an outstanding customer experience from end-to-end.

 

Participants learn more about their ‘ideal customers’ and the typical journeys they go through, and how to design experiences that work for these customers.

Workshop 1

(5 hours, face to face)

A 5-hour workshop where we align the values, behaviours and actions required for an outstanding customer experience.

 

Participants see how to embed the values and behaviours of their business in practical ways – to improve customer interactions and promote long-term loyalty.

Workshop 2

(5 hours, face to face)

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