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Government

PMF
Diagnostic Tool, 2021

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1. What was the objective?

An existing eLearning module that was a simple tick-box self-reflection exercise needed to be technically upgraded, to allow for data capture and generation of a results report. Rather than being used only for a self-reflection, the module needed to analyse the data that was input and summarise this in an easy-to-understand report that the learner can download and take away. The module also needed to track results for data analysis, but this needed to be a universal solution that could work across various Learning Management Systems.

2. How did we do it?

Using Javascript we were able to build the capability for the module to calculate the learner’s score. We then utilised an online Javascript library to populate a PDF report that summarised this score, which could then be downloaded through the eLearning module for the learner to keep and reflect on. For data tracking, to allow for use across any LMS we developed a solution that avoided reliance on the hosting platform. This solution used another Javascript library and a SMTP account to trigger an email with the results to a nominated email address, where the results were collated and analysed.

3. How was it integrated and what were the results?

We worked with the client to help them test and upload the module to their platform. We provided upskilling and instructions for them for future use and so they had the ability to self-solve potential updates, such as updating the nominated email address for the results to send to. The final module was much more sophisticated than the original self-reflection, providing more value to the learners and a downloadable take-away that they can compare to in the future.

Ministry of Health
Diversity video, 2021

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1. What was the objective?

Ministry of Health worked with us to create a video that showcased the diverse and inclusive culture that they represent. The video needed to show a range of different diversities – ethnicity, ability, sexual orientation, gender, age etc.

2. How did we do it?

We had a full day video shoot where we filmed a range of different people from diverse backgrounds. The footage was then edited with accompanying voice over that had each person explain what it does and doesn’t mean to have a diverse work culture. The editing was well thought out and impactful, to evoke emotion and meaning to the important subject, whilst letting the different perspectives speak for themselves.

3. How was it integrated and what were the results?

The final video was powerful and truly showcased the Ministry of Health culture. It will be launched internally to the Ministry of Health, to continue the message of inclusivity as a team. It lands an important message to all employees that they are valued and equal.

City of Darebin
Leadership Mindset Support, 2020

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1. What was the objective?

This program was designed to support the Leadership Team at Darebin during the early months of 2020. Taking into account the large amount of change happening with the onset of COVID-19, the Executive Team at Darebin saw a need to support the Leadership Team in new ways of working.

2. How did we do it?

Using a 45 minute masterclass formula, we designed three sessions that supported leaders with additional tools and leadership techniques to use during the time of change. The sessions were themed around ‘how to connect with teams over physical distance’, ‘how to get the support you need to lead’ and ‘questions to support change’. Each session was very practical, bringing together life stories and examples on how to support the broader team through uncertain times.

3. How was it integrated and what were the results?

The integration of the learning from these sessions was immediate, as they were designed specifically to help the team through the COVID-19 pandemic. The results were shown in real-life stories of application and in the resilience the Darebin leadership team demonstrated throughout this time.

DOE & Tricky Jigsaw
Development of ‘The Code’, 2018

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1. What was the objective?

In collaboration with Tricky Jigsaw and the NSW Department of Education, we developed a tone of voice and website content for ‘The Code’. This website is about building positive online presence and supports parents, teachers and students.

2. How did we do it?

Tricky Jigsaw, who were engaged by the NSW Department of Education undertook rigorous, human-centred research around online safety. They then engaged us to help with developing a content framework and to author the website’s content. Once the content framework was established, we worked on tone of voice and language samples, incorporating WCAG 2.0 guidelines to ensure accessibility.

After approval, we then wrote various pieces of website content; from simple checklists and tips through to conversation starters featuring interesting case studies and articles based on current trends. The content was thoroughly researched and included thought leadership from academics, police, online safety experts, teachers and parenting organisations.

3. How was it integrated and what were the results?

The NSW Department of Education has now published the website and its resources are providing parents, teachers and students with proactive measures to support online safety.