People often mistake assertiveness for aggression or abrasiveness. In fact, assertiveness is more about clarity. If we think about the phrase ‘to be clear is to be kind’, then we understand the true meaning of assertiveness. We don’t arm ourselves with false confidence and we don’t apologise or dance around issues. It’s about truth, authenticity and dropping the ego to seek the ‘win-win’.
What leaders will explore
- Four communication styles and ‘win-win’
- Understanding the role of body language
- The value of listening and critical thinking
- Emotions: under-selling and over-selling
- Assertiveness and the authentic you
What leaders will apply
Ability to negotiate ‘win – win’ outcomes
- Strategies for increasing assertiveness levels
Listening and thinking skills in conversations
- Regulating techniques for emotions
A more authentic communication style
Ben has the ability to go deep quickly and get into the real conversation. LOVE working with Thinka – the passion from the team comes through in every interaction.