Deliver Feedback

Why train feedback skills in your leaders?

Feedback has become a feared word but why? Granted it needs to be delivered with care but not delivering it to keep things ‘nice and polite’ is just as destructive. Building a safe feedback culture is the key to sustaining high performance. Once we know how to give outcome-focused and ‘fearless’ feedback, we realise it’s never personal and always about team success.

What teams will explore

  • A model for giving feedback such as ‘BIO’
  • Tough feedback and uncomfortable emotions
  • Facing roadblocks and resistance
  • Timely, relevant and specific feedback
  • When things don’t change: repeat offenders!

What teams will apply

  • A method for outcome-focused feedback
  • Strategies for giving ‘fearless feedback’
  • Techniques for breaking through blockers
  • Saying what you really mean, when it matters
  • Real-time check-ins and flexing your style

Ben from Thinka is one of the most driven and dedicated people I’ve worked with and I couldn’t help but be inspired by the passion and focus he brought. He is the type of person who’s always ready and willing to jump in and provide valuable leadership and advice for any project.


Workshop Outline

Delivery Options

In Person Workshop

Virtual Workshop

See Demo

Key Outcomes

1. Leaders who can effectively structure and deliver feedback.

2. Leaders who can navigate uncomfortable situations and emotions.

3. Leaders who can apply strategies to manage blockers (e.g. defensiveness).

4. Leaders who can apply different types of feedback in authentic ways.

5. Leaders who know how to respond to inaction and lack of commitment.

Target Audience


Learning Approach

Experiential and application based learning

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    Our in-person workshops maximise opportunities for robust conversation, experiential activities and intensive group work. This is no ‘death by PowerPoint’ experience – our facilitators are skilled in presenting and leading immersive experiences that get the most out of people. Supported by multimedia, attractive takeaway pages and practical strategies for using back on the job – our in-person workshops build a formidable bridge between exploration and application. We have a 10 person minimum for an in person workshop.

    Our virtual workshops breathe fresh life into the online experience with their almost ‘radio show’ feel. Our expert facilitators use a combination of multimedia, questioning techniques and break out activities to target micro-skills – with a focus on application. Supported by an online platform hosting custom-built workshop materials, participants can be assured of a lively, dynamic session that has a distinct bias to action. We have a 6 person minimum for a virtual workshop.
    This audience includes ‘middle management’ leaders who support team members in capability building. The skills are geared toward increasing leadership effectiveness and driving performance in team members in modern work contexts. These skills are flexible and built to grow with individuals as they evolve in their leadership journeys.

    Thinka believes that every learner needs to walk away being able to do something differently once they’ve engaged in a learning solution. The real power is in every individual applying their learning. Our behaviour-based methods, supported by the latest research, are key to making the steps for change relevant and realistic.

    Thinka supports with methods like storytelling, experiential activities or rich questioning, but ultimately, we know the integration between solution and real world is the most crucial part of the learning experience. That is why we look for ways to ‘build a bridge’ between the solution we provide and what happens back out on the job.

    Whether it’s an application template, a set of strategies, some tips or a ‘how to’ model – we work hard to provide every learner with not just information but the tools they need to make a real difference.