Master Communication

Why train communication skills in your team?

When we think about communication, we immediately think about language. It’s more than this though; it’s tone, facial expressions, gestures, ‘what you don’t say’, and it’s often the unspoken feelings that dominate the way a team works together (or not together). It’s true that teams who value authentic communication enjoy better, healthier relationships.

What teams will explore

  • The four communication styles
  • Attention spans of modern audiences
  • Communication methods for high pressure
  • Intent versus impact: how is your style received?
  • The role of empathy in communication

What teams will apply

  • An ability to recognise your ‘default’ style
  • Tools for keeping your message concise
  • Tactics to get your point across quickly
  • A checkin with others on your style
  • Using empathy to fuel connection

Our collaborative partnership with Thinka has allowed us to successfully deliver innovative and challenging training to support the ongoing growth and development of our team members

Carlisle Homes

Workshop Outline

Delivery Options

In Person Workshop

Virtual Workshop

See Demo

Key Outcomes

1. Team members who can recognise the four 
communication styles.

2. Team members who know their ‘default’ style when feeling threatened.

3. Team members who can regulate their ‘default communication style’.

4. Team members who know how to handle poor communication in others.

5. Team members who practise assertiveness and seek the ‘win-win’.

Target Audience


Learning Approach

Experiential and application based learning

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    Our in-person workshops maximise opportunities for robust conversation, experiential activities and intensive group work. This is no ‘death by PowerPoint’ experience – our facilitators are skilled in presenting and leading immersive experiences that get the most out of people. Supported by multimedia, attractive takeaway pages and practical strategies for using back on the job – our in-person workshops build a formidable bridge between exploration and application. We have a 10 person minimum for an in person workshop.

    Our virtual workshops breathe fresh life into the online experience with their almost ‘radio show’ feel. Our expert facilitators use a combination of multimedia, questioning techniques and break out activities to target micro-skills – with a focus on application. Supported by an online platform hosting custom-built workshop materials, participants can be assured of a lively, dynamic session that has a distinct bias to action. We have a 6 person minimum for a virtual workshop.
    This audience includes team members who are developing skills to perform their role with greater capability. The skills are geared toward increasing personal and professional effectiveness and are transferable across different contexts – making them last as they move through their career development journey.
    This audience includes ‘middle management’ leaders who support team members in capability building. The skills are geared toward increasing leadership effectiveness and driving performance in team members in modern work contexts. These skills are flexible and built to grow with individuals as they evolve in their leadership journeys.

    Thinka believes that every learner needs to walk away being able to do something differently once they’ve engaged in a learning solution. The real power is in every individual applying their learning. Our behaviour-based methods, supported by the latest research, are key to making the steps for change relevant and realistic.

    Thinka supports with methods like storytelling, experiential activities or rich questioning, but ultimately, we know the integration between solution and real world is the most crucial part of the learning experience. That is why we look for ways to ‘build a bridge’ between the solution we provide and what happens back out on the job.

    Whether it’s an application template, a set of strategies, some tips or a ‘how to’ model – we work hard to provide every learner with not just information but the tools they need to make a real difference.