Solve Problems

Why train problem solving skills in your team?

Problem solving starts with problem identification. In this world of ‘what’s our solution?’, we often rush into problem solving mode without first diagnosing the problem properly. Diagnosis involves diverging to see possibilities, critical thinking, synthesis and an ability to validate potential solutions. It’s so much more than just finding an answer to a question.

What teams will explore

  • How to spend time in problem identification
  • Design thinking: diverging and converging
  • Critical thinking; challenging bias and assumptions
  • Synthesis to arrive at potential solutions
  • How to validate solutions and make decisions

What teams will apply

  • Tools like the ‘5 Whys’ for diagnosing problems
  • Divergent and convergent thinking skills
  • Models for improving critical thinking
  • Methods for validating potential solutions
  • A framework for deciding on a solution

If you want a team that understand how to link a learning experience to a business result - these are your people. Experience, passion, and a relentless customer focus. I'm a raving fan

The Good Guys

Workshop Outline

Delivery Options

In Person Workshop

Virtual Workshop

See Demo

Key Outcomes

1. Team members who can diagnose problems correctly.

2. Team members who know how to think divergently and see possibilities.

3. Team members who can welcome and work through ambiguity.

4. Team members who can synthesise findings.

5. Team members who can validate potential solutions.

Target Audience


Learning Approach

Experiential and application based learning

Let Thinka Help You

    pair me with:

    Enhance Collaboration

    It’s about a team’s ability to work together, explore problems and find solutions.

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    Resolve Conflict

    ‘Digging in’ and exploring what’s really going on with people.

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    Our in-person workshops maximise opportunities for robust conversation, experiential activities and intensive group work. This is no ‘death by PowerPoint’ experience – our facilitators are skilled in presenting and leading immersive experiences that get the most out of people. Supported by multimedia, attractive takeaway pages and practical strategies for using back on the job – our in-person workshops build a formidable bridge between exploration and application. We have a 10 person minimum for an in person workshop.


    Our virtual workshops breathe fresh life into the online experience with their almost ‘radio show’ feel. Our expert facilitators use a combination of multimedia, questioning techniques and break out activities to target micro-skills – with a focus on application. Supported by an online platform hosting custom-built workshop materials, participants can be assured of a lively, dynamic session that has a distinct bias to action. We have a 6 person minimum for a virtual workshop.

    This audience includes team members who are developing skills to perform their role with greater capability. The skills are geared toward increasing personal and professional effectiveness and are transferable across different contexts – making them last as they move through their career development journey.
    This audience includes ‘middle management’ leaders who support team members in capability building. The skills are geared toward increasing leadership effectiveness and driving performance in team members in modern work contexts. These skills are flexible and built to grow with individuals as they evolve in their leadership journeys.

    Thinka believes that every learner needs to walk away being able to do something differently once they’ve engaged in a learning solution. The real power is in every individual applying their learning. Our behaviour-based methods, supported by the latest research, are key to making the steps for change relevant and realistic.

    Thinka supports with methods like storytelling, experiential activities or rich questioning, but ultimately, we know the integration between solution and real world is the most crucial part of the learning experience. That is why we look for ways to ‘build a bridge’ between the solution we provide and what happens back out on the job.

    Whether it’s an application template, a set of strategies, some tips or a ‘how to’ model – we work hard to provide every learner with not just information but the tools they need to make a real difference.