Resilience Training

Jarrad Asquith
Kaitlyn Loft

By Jarrad Asquith, Faciliator, and Kaitlyn Loft, Learning Designer,
1 January 2024

Thinka’s ‘Build Resilience’ Workshop

In an uncertain world, we need resilience more than ever. Teams face new technologies, change and dynamic working conditions as a regular thing. More than anything, they need the tools to manage these conditions and deal with an unknown future. This means they can be flexible, agile and thrive in even the trickiest situations.

What teams will explore

  • Why digging in is better than flaking out
  • Facing ‘the dip’ and overcoming resistance
  • The difference between resilience and grit
  • What resilience and grit look like in practice
  • The link to selfawareness and regulation

What teams will apply

  • Techniques for ‘digging in’ to situations
  • Techniques for dealing with resistance
  • Shortterm strategies to become resilient
  • Longterm strategies to become ‘gritty’
  • Regulation of emotional highs and lows
Workshop Purpose

Resilience skills are essential in this increasingly complex world of work. When you have team members who support each other to build a resilient mindset, they can bounce back from challenges and re-set. In this fast-paced environment, employees are often faced with stressful situations that they need to navigate with resilience skills. The purpose of this workshop is to help teams build these skills and prepare them for handling challenging situations with greater capability.

Working with organisations in Melbourne, Sydney and across Australia, we know that teams are facing complex challenges. Here’s a few of them:

  1. Mental health focus: Managing psychosocial hazards and employee well-being in the workplace is now a requirement for organisations. People need to be aware of their impact on the mental health of others and cultivate emotional intelligence, so their relationships are constructive.
  2. Work-life balance: Balancing work and personal responsibilities is challenging but resilient employees are better able to flex and juggle across both. By having a strong grip on their own resilience, teams can better manage multiple priorities, life’s challenges, and their own wellness needs.
  3. Technology and rise of AI: Advancements in technology and the way we work will automate more manual work, changing job roles and what organisations consider valuable. Resilient employees with soft skills like emotional intelligence and stress management will become increasingly desirable.
  4. Complex world of work: Living in a ‘VUCA’ (volatile, uncertain, complex and ambiguous) environment means that teams will need to cope with a less predictable work environment. Covid recovery, economic instability and hybrid working have contributed to increased workplace stress and resilient employees are better placed to handle this.
  5. Flatter hierarchies: Organisations are becoming flatter with employees having more responsibility and autonomy than ever before – especially in hybrid working environments. Team members are expected to take ownership for managing projects and demonstrate resilience in seeing results through.

Overall, these challenges can make it difficult for teams if they’re not committed to growing their resilience skills. However, with the right support such as Resilience Training, coaching sessions, and support from leaders, employees can thrive in this complex world of work.

Workshop Benefits

With the help of this Resilience Course, skills that teams can put in place to enhance performance include:

  1. Reframing: When employees learn how to pick themselves up on negativity bias and look for a different perspective, it can change their whole experience. Instead of getting stuck, they properly assess problems or challenges to decide on an action plan.


  2. Problem-solving: New situations, projects and ever-changing work environments call for constant problem solving. Team members are better equipped to deal with ongoing challenges when they have strong skills in resilience and self-regulation.


  3. Emotional intelligence: This involves the ability to cultivate self-awareness by understanding one’s own emotions and mental health state. Employees can improve their emotional intelligence by engaging in self-reflection, managing stressors with constructive strategies, and by developing empathy.


  4. Becoming active learners: Active learning is a critical skill for employees in today’s work environment, as they often need to upskill quickly. Employees can develop their active learning skills by keeping an open mind, seeking out new opportunities, and developing strategies to stay resilient through change.


  5. Managing priorities: Resilient employees successfully manage tasks and responsibilities to stay focussed on priorities and goals. Employees can develop this kind of skillset by learning to self-regulate, by clarifying expectations, and by applying self-care strategies to avoid burnout.

By developing competencies in these practical skills, teams can grow capability in resilience and manage complex challenges in the workplace.

Workshop FAQs

What is Resilience Training?

Our Resilience Training workshop is specifically designed teams to develop resilience skills. It aims to provide participants with the skills, tools, resources and confidence necessary to manage increasingly complex work environments. Our experienced facilitators have worked with many leaders and teams across Australia and draw from case studies and shared experiences to offer meaningful advice, practical strategies, and stories to learn from. In this training course, we refer to evidence-based strategies and positive psychology to help participants design techniques that will work for them.

Why should my organisation offer Resilience Training?

Being part of this Resilience Training Program can help teams improve their skills in both personal resilience and team resilience, so they can stay focussed on outcomes and goals. It can also help participants understand what evidence-based strategies might work to help them manage negative thoughts and stressors better. The workshop experience is designed to help teams learn from each other and see how they can support each other to build greater resilience across the team.

Who can attend Resilience Training?

Resilience Training is designed for teams. The skills we focus on builds competency in managing stressors, reframing, and cultivating self-awareness. However, this training can be easily customised for emerging leaders, frontline leaders, or middle management as well. A team leader might want to be involved in the session with their team too. It is also important that the organisations we work with are dedicated to making changes to support employee well-being and mental health as well. A resilient workforce is only possible with the support of the organisation and its leadership.

Is Resilience Training only available in person?

Resilience Training can be delivered in an in-person, virtual or hybrid format; depending on the organisation’s set-up. It is typically made up of strategies, discussions and a series of activities to support on the job application. The training can be complemented with coaching sessions with a Thinka coach. Coaching plays an important role in challenging old behaviours and building fresh confidence and capability in each of the participants. Organisations might also opt for a blended program that makes use of eLearning modules and other forms of media.

Workshop Case Study

Resilience Training with Gateway Health


1. What was the objective?

Resilience is a core skill to help team members face challenges and handle change. The objective of this project was to facilitate a learning experience that would give participants the tools to make long-term behavioural changes, cultivate grit, and build a ‘resilient mindset’.

2. How did we do it?

Using contemporary models and theories around resilience, we facilitated a 2 hour virtual workshop. This included a look at Angela Duckworth’s work on ‘Grit: The Power of Passion and Perseverance’ and exploring the value of cultivating a ‘inner coach’ to neutralise the ‘inner critic’. During the workshop, we explored the application of the key learnings and put them into practice through a range of engaging activities.

3. How was it integrated and what were the results?

Through reflections and facilitator-led discussions, participants examined the challenges they were facing and how they could overcome them. Using break out activities, participants began to apply the models discussed, and looked at how they could take these teachings back into the workplace with them. The team left the workshop with strategies and insights they can apply in their day-to-day work to build resilience skills.

Creating my own resilience plan was a highlight of the workshop. I'm looking forward to putting this into practice, taking a step back and trying to reset and reframe with a positive growth mindset.

Build Resilience participant, Icon Group

Workshop Outline

Delivery Options

In Person Workshop

Virtual Workshop

See Demo

Key Outcomes

1. Team members who are
more self-aware.

2. Team members who can successfully adjust their mindset.

3. Team members who can regulate their emotions consistently.

4. Team members who can handle ambiguity and constant change.

5. Team members who are gritty and committed to the ‘long haul’.

Target Audience


Learning Approach

Experiential and application based learning

Workshops to pair me with:

Become Adaptable

It’s not just about adaptable teams, it’s about adaptable minds.

Train Teams in Adaptability

Practise Mindfulness

Making the conscious choice to become
more aware, present and available.

Develop Employees in Mindfulness

Our in-person workshops maximise opportunities for robust conversation, experiential activities and intensive group work. This is no ‘death by PowerPoint’ experience – our facilitators are skilled in presenting and leading immersive experiences that get the most out of people. Supported by multimedia, attractive takeaway pages and practical strategies for using back on the job – our in-person workshops build a formidable bridge between exploration and application. We have a 10 person minimum for an in person workshop.

Our virtual workshops breathe fresh life into the online experience with their almost ‘radio show’ feel. Our expert facilitators use a combination of multimedia, questioning techniques and break out activities to target micro-skills – with a focus on application. Supported by an online platform hosting custom-built workshop materials, participants can be assured of a lively, dynamic session that has a distinct bias to action. We have a 6 person minimum for a virtual workshop.
This audience includes team members who are developing skills to perform their role with greater capability. The skills are geared toward increasing personal and professional effectiveness and are transferable across different contexts – making them last as they move through their career development journey.
This audience includes ‘middle management’ leaders who support team members in capability building. The skills are geared toward increasing leadership effectiveness and driving performance in team members in modern work contexts. These skills are flexible and built to grow with individuals as they evolve in their leadership journeys.

Thinka believes that every learner needs to walk away being able to do something differently once they’ve engaged in a learning solution. The real power is in every individual applying their learning. Our behaviour-based methods, supported by the latest research, are key to making the steps for change relevant and realistic.

Thinka supports with methods like storytelling, experiential activities or rich questioning, but ultimately, we know the integration between solution and real world is the most crucial part of the learning experience. That is why we look for ways to ‘build a bridge’ between the solution we provide and what happens back out on the job.

Whether it’s an application template, a set of strategies, some tips or a ‘how to’ model – we work hard to provide every learner with not just information but the tools they need to make a real difference.