A quick and practical workshop
An activity to understand behaviour
An immersive leadership program
A specific solution to meet your need
How to play to your strengths, become more self-aware and emotionally connect.
How to become resilient and tenacious when it matters most.
How to align personal and organisational purpose.
How to use daily rituals to feel good and find focus.
How to deliver an exceptional customer experience, every time.
How to deliver your message, make it real and engage your audience.
How to make time work for you and work smarter not harder.
How to be a great communicator and resolve conflict.
Do you have a complex problem you’d like your team to solve?
Who doesn’t want a culture of WIN-WIN in their organisation?
Do you want next level negotiation, influence and creativity capability?
Do you want to push your team to new limits? Above and beyond?
The future of leadership is human – we need to prepare our leadership capability for the future of work.
We create learning content; well-designed and beautifully-written learning content.
We’ll take you on a journey full of storytelling and experimentation.
We love graphics and visual language; we love to make learning ‘pop’.
We make sharp videos and can spice it up with a good measure of humour. We steer clear of the boring – real is the key.
We know how to appeal to people’s longing for stories. We bring your key messages to life with words, images and movement.
We co-create strategies that amplify your learning brand and achieve higher performance.
As follow-up, participants apply what they learn and leaders coach using the coaching cards provided, offering feedback to improve both team and individual performances. In due course, participants discuss what has changed, improvements or continued ‘roadblocks’ with their leader.
(period defined by the business, with reflection and discussion)
A 5-hour workshop where we look at how leaders can work with teams on motivating, coaching and setting standards in effective ways.
Participants see how important communication and collaboration is when getting results. They learn how to work with each other to build positive store culture and design effective systems and processes.
(5 hours, face to face)
As part of pre-work, each participant completes a survey that highlights what aspects of customer experience they’re comfortable with and what needs work. This influences the design of the program and its priority areas.
(30 minutes, online)
A 5-hour workshop where we work through the fundamentals of an outstanding customer experience from end-to-end.
Participants learn more about their ‘ideal customers’ and the typical journeys they go through, and how to design experiences that work for these customers.
A 5-hour workshop where we align the values, behaviours and actions required for an outstanding customer experience.
Participants see how to embed the values and behaviours of their business in practical ways – to improve customer interactions and promote long-term loyalty.